Loading
Dixa ApS · Copenhagen, DK · Founded 2015
Copenhagen-based customer service platform. Voice, email, chat, and social in one agent workspace — no switching between a phone system, a ticketing tool, and a CRM. If your team toggles four tools to answer one customer, that's where response quality erodes. Acquired Miuros and Solvemate to add AI analytics and chatbot automation to the core.
Know a product that should be listed?
GOFINDME is open to product teams, investors, and anyone recommending an EU AI tool.
| Dixa | LiveChat | Cognigy | moin.ai | |
|---|---|---|---|---|
| AI Act risk | EU AI ACT — Limited riskself-declared | EU AI ACT — Limited riskself-declared | EU AI ACT — Limited riskself-declared | EU AI ACT — Limited riskself-declared |
| Data residency | EU + US fallbackself-declared | EU + US fallbackself-declared | EU + US fallbackself-declared | EU only✓ verified |
| EUR pricing | Yesself-declared | Yesself-declared | Yesself-declared | Yesself-declared |
| ISO 27001 | Yesself-declared | Yesself-declared | Yesself-declared | — |
| Free tier | — | Yes | — | — |
| Dixa | Zendesk | Intercom | |
|---|---|---|---|
| Incorporated | DK | United States | United States |
| Data residency | EU + US fallbackself-declared | US-primary, EU region available | US-primary |
| AI Act posture | EU AI ACT — Limited riskself-declared | Not classified | Not classified |
| EUR pricing | Yesself-declared | USD-primary | USD-primary |
| Schrems-II risk | Moderate — fallback to US possible | Data flows to US — risk applies | Data flows to US — risk applies |
EU-origin data from Prudos listings. US tool characteristics reflect publicly available information and are indicative.